Q/A nr |
Questions and Answers |
Q1 |
We have an LR-3eas Reader and can not find any options as for frequency or channels selection. What is the reason for this? |
A1 |
If you order LR-3eas without option 612772 then TagMaster delivers a reader with FHSS activated but without menu-option for selecting channels. If you order LR-3eas with option 612772 then TagMaster delivers a reader that has a menu-option for selecting channels but with FHSS disabled. Please note that FHSS is “better” as problems when some channels are “congested” can be avoided. But it is permissible subject to local regulations |
Q2 |
Is it possible to see Mark Tag data using a terminal emulator? |
A2 |
Yes, if a PassMan reader is used and configured to send the Mark Tag data via the RS232 interface |
Q3 |
Using the default IP-address 192.168.0.2 we are trying get an Ethernet connection with an LR-3eas reader but without success. Is 192.168.0.2 not the correct IP-address? |
A3 |
Unfortunately the LR-3eas reader does not support Ethernet TCP-IP communication |
Q4 |
The LR-3 & LR-6 with PassMan using the Wiegand interface contain 4 pins: D0, D1 CL and GND. D0, D1 and GND are standard but what is CL? |
A4 |
CL is an output that is activated when an ID-Tag is read and corresponding data is transmitted |
Q5 |
Can LR-series readers using WiseMan or Watchman software be integrated into an access system that expects the readers to deliver Wiegand data? |
A5 |
No, in that case LR-3 or LR-6 PassMan readers must be used. |
Q6 |
How can we reduce the frequency used for readers and tags to 2.446 to 2.454 GHz? |
A6 |
LR-series readers can be set to operate in frequency hopping mode (FHSS-mode) in different sub bands. In this case sub band J, which limits the frequency range to 2447-2452 MHz, is recommended. For more details refer to the GEN4 Readers User’s Manual section 6.6 |
Q8 |
How can I access the LR-3 or LR-6 Reader using the web browser? What are the default IP address, user-name and password? |
A8 |
The default IP address is 192.168.0.2. The log details are: username: admin password: qwerty |
Q9 |
We purchased the LR-3eas reader and found that it can only send out Tag data via the Wiegand interface and not via the RS232 interface. Is it possible to change the LR-3eas configuration to get Tag data via RS232? If not how can we solve the problem? |
A9 |
It is not possible to change the configuration of the LR-3eas to get Tag data output on RS232. In order to get RS232 data you can purchase and connect an “26 bits Wiegand to RS232” converter to the LR-3eas Wiegand interface. Select a converter that does not add any information to the RS232 output data stream. Pull-up resistors may be required on the LR-3eas Wiegand outputs. |
Q10 |
We are going to install a TagMaster reader for an entrance lane. We have the following requirements for this installation: - The reader should be “silent” most of the time and it should only read the vehicle tag when activated by a dry contact. - The tag data should then be passed to the Wiegand output. Can your reader fulfil our requirement? |
A10 |
Yes, the PassMan reader has a trigger input that you can configure to get the described function. For more information about all PassMan reader functions please refer to the PassMan Software Manual. |
Q11 |
We are using LR-3 readers and want to make use of the loop trigger input. We have the following question: - Shall we get a voltage free dry contact connected on input IN3A and IN3C or shall we supply a DC voltage to those inputs? - If we should supply a voltage is 12 V DC fine? |
A11 |
To enable Tag reading please supply a DC voltage to IN3A(+) and IN3C(-). 12V DC is good. |
Q12 |
We want to use one antenna in order to detect if an ID-tag is going in or out of a yard. We enabled the Doppler and are receiving the info regarding the speed but the Doppler message does not include the ID number from the tag. So, my problem is: - How can I identify which ID-tag that the Doppler message is referring to, giving the fact I have multiple cards moving in front of the antenna? |
A12 |
The Doppler radar detects movements of both tagged and untagged objects. The movement itself does not have an identity. If the objects are tagged then your application software is responsible for the making an association between the card id-code and the movement. |
Q13 |
How can I find the Mark Nr. on an ID-tag? Is there somewhere I can convert the serial number to the ID number (Mark)? |
A13 |
There is no mathematical relationship between the serial number and the ID-number (Mark). In each tag delivery box there is a document where you can find the serial numbers of the ID-tags and the ID-number (Mark). |
Q14 |
How can I convert the standard 8 digit of a MarkTag in the hexadecimal 8 digit printed in the Auto-TX software? |
A14 |
Use the Windows calculator in scientific mode. Enter the Mark (ID-number) as a decimal number and then select Hex to get it converted. |
Q15 |
If 50 MarkTag comes in to the reading range at the same time, can the LR-6 PassMan read all the 50 tags? After that buffer them in the Reader and automatically transmitted to the controller with a Minimum Message Interval (0 to 5000millisecond) between each ID-tag number (Mark)? |
A15 |
If the reader has already buffered 50 ID-numbers (Mark) then it can certainly transmit them one by one with a Minimum Message Interval of up to 5000 milliseconds between each ID-number. It is however very difficult to find space inside the read lobe for more than about 5 - 8 tagged objects (humans, containers, etc.) at the same time. Therefore when a customer has many (50) tagged objects then we recommend that the objects should be organised to pass the reader in a stream of smaller batches so that the reader does not "see" more than 4 to 8 tags at the same time. |